Sarventic
Agent layer · Embedded assistant

Sarventic Helper

Helper studies the web application it is embedded in, then answers that application's users directly — instead of sending them to a support queue.

In development

What it does

Most support chatbots are decision trees wearing a friendly face. They know the answers someone wrote down in advance, and nothing else.

Helper starts by reading the application itself — its services, its processes, what each screen is for. When a user asks a question, it answers from that understanding, in the context of the page they are actually on.

The direction of travel is that Helper stops describing the action and performs it. That requires being inside a system we own, which is the whole reason we build both halves.

Talk to us

Have a web application whose users keep asking the same questions? That is the case Helper is built for.

info@sarventic.com